Legal Policy

TRUtesting Privacy Statement

Effective as of 26th August 2025

At TRUtesting, trust is our #1 value. This Privacy Statement describes how TRUtesting collects, uses, shares or otherwise processes information relating to individuals ("Personal Data") and the rights associated with that processing.

1. Information that we Collect

At TRUtesting, we collect data to operate effectively and provide you with the best experience when using our services. You may provide some of this data directly, while we collect other information in various ways.

1.1 Data You Provide Directly

You provide us with certain data directly when you engage with our services, such as:

• Registration Information: When you sign up for our email communications, register for an Admission Test, or enrol in one of our programs through our Website or Landing pages, we collect personal information, which may include your name, contact details (such as email address, phone number, and mailing address), date of birth, and other relevant information required for registration / enrolment.

1.2 Data We Collect Indirectly

In addition to the information you provide directly, we may collect data through various other means, including:

• Social Media Channels: We may collect information from our social media channels when you interact with our content or participate in discussions.
• In-Person Communication: During in-person interactions, such as seminars, workshops, or events, we may collect information related to your attendance or participation.
• Pre-Counseling Process: When you engage in our pre-counselling process, we may contact you for additional clarification regarding your profile or to organise one-to-one meetings.

1.3 Automatically Collected Data

We also collect certain information automatically as you interact with our website, such as:

• Usage Data: We gather data about your interaction with our website, including pages visited, time spent on pages, clickstream data, and other web analytics information.

1.4 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behaviour on our website. For more information about how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.

1.5 Payment Information

When you subscribe to TRUtesting, we may collect your billing name, billing address, and payment method. It's important to emphasise that we do not gather or retain sensitive payment details, such as Credit/Debit Card numbers, PIN, CVV/CVC, Expiry Date, OTP, or any other payment-related information.

2. How Do We Use Your Information

At TRUtesting, we take your privacy and security seriously. We may use your information to:

• Safeguard TRUtesting, our students, or our website
• Facilitate our services and process your requests or transactions
• Provide you with relevant information, products, and services
• Manage our business operations
• Send you news and offers tailored to your preferences
• Contact you and confirm our educational services

3. Disclosures and Transfer

At TRUtesting, we prioritise the security and privacy of your sensitive personal information. We disclose or transfer such information under specific circumstances and only to entities and individuals who maintain security standards equal to our own.

• Disclosures to Affiliates/Group Companies: We may share sensitive personal information with our affiliates and group companies for several purposes.
• Mandatory Disclosures or Transfers: We may disclose or transfer information when required by applicable laws.
• Disclosures or Transfers to Service Providers: We may share information with third parties who provide services on our behalf.
• Corporate Changes: Information may be disclosed in connection with the sale of our business or assets.

4. Data Retention

All personal information, including Aadhaar details, collected by us, will be retained only for the duration necessary to fulfil the purposes for which it was collected.

5. Personal Information of Minors

Our services and Website are not intended for individuals under the age of 16, and we do not knowingly collect personal or sensitive personal information from individuals under the age of 16.

6. Your Rights

You have the following rights in relation to your personal information under this Privacy Policy:

• Right of Access and Modification: You can access your personal information at any time to review the information you have provided.
• Right to Withdraw Consent: You have the right to withdraw your consent for the processing of any sensitive personal information.
• Additional Rights of EEA Users: As an EEA user, you have additional rights including the right to erasure, right to withdraw consent, and other rights as per applicable laws.

7. Disclaimer

Subscribed Users are solely responsible for maintaining the confidentiality of their passcode and user identification. All activities and transactions performed through the user identification are the responsibility of the Subscribed Users.

8. Security

We are committed to ensuring the security, integrity, confidentiality, and privacy of your information. We implement physical, electronic, and procedural safeguards to protect the information we process and maintain.

9. Jurisdiction

By choosing to visit the Website and/or application, your visit and any privacy-related disputes are subject to this Policy and the Terms & Conditions of Use.

10. Miscellaneous

This Privacy Policy constitutes an electronic contract formed under The Information Technology Act, 2000, and the rules made thereunder.